Privacy Policy

This Privacy Policy applies to wflowershop.com. It explains how we collect, use, and disclose your personal data, and outlines your rights in relation to such data.

By browsing the Website and/or using its products and services, you consent to the application of this Privacy Policy to all personal data we hold about you. Any privacy-related disputes will be governed by this Privacy Policy and the Website’s Terms and Conditions.

We value your trust and are committed to protecting your personal data with care.


1. Personal Data

“Personal Data” includes your name, address, email address, phone number, gender, age, credit or debit card details, and other information provided for identification purposes.

The Website is intended for adults only. We do not knowingly collect personal data from children under 18 years of age. Persons under 18 must not use the Website or provide personal data to us.


2. Collection of Personal Data

We may collect personal data in the following circumstances:

• When you register for an account or update your existing account details;
• When you subscribe to newsletters or contact us by email;
• When you participate in promotions;
• When you post material on the Website or affiliated social media boards;
• When you submit information through the Website.

Certain personal data is mandatory (as indicated at the time of collection). Failure to provide required information may prevent us from processing your request or providing services.

We may use cookies or similar technologies to enhance your browsing experience and provide a personalized Website. These technologies are not used to collect or store personal data. You may disable cookies in your browser settings; however, certain functions may not be available if you do so.


3. Purpose of Data Collection

Your personal data may be used for the following purposes:

• Processing your requests or orders, including delivery of goods and services;
• Providing customer service and responding to inquiries;
• Tracking and analyzing purchases, transactions, account activity, and payment history;
• Sending newsletters, promotions, and information about our company and products;
• Conducting research, statistics, and analysis to improve products, services, and customer experience;
• Complying with applicable laws and regulations.

4. Disclosure to Third Parties

Except with your consent (or where you have not objected), or as required/permitted by law, your personal data will not be used for purposes beyond those stated in Section 3.

To achieve these purposes, we may disclose or transfer your personal data to third parties, including contractors or service providers (the “Third Parties”) located in Hong Kong, Macau, or overseas. Such Third Parties may include providers of technical services, payment processing, logistics, delivery, or transaction analysis.

By submitting personal data through the Website, you authorize us to disclose and use such data as described. If you do not agree, please do not use the Website.


5. Changes to Privacy Policy

We may update this Privacy Policy from time to time. You are responsible for reviewing the Website periodically to stay informed of the latest version.